Gourav Khurana

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Gourav Khurana

Software Developer | QA Analyst | ISTQB-CTFL Certified

Technically driven Full Stack Developer and QA Analyst with a strong foundation in Java, React, Spring Boot, and SQL – bringing 5+ years of real-world technical experience, two production-deployed applications, 47 automated tests across three testing layers, and a quality-driven approach to every project.
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My Work

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5

Years of Experience

Gourav

About Me

I’m a Full Stack Developer and QA Analyst based in Toronto – channeling 5+ years of enterprise technical experience into building and testing production-ready software. My background in technical support gave me something most developers don’t have early on – a deep understanding of how software breaks in the real world. Diagnosing complex failures, tracking down root causes, and validating fixes under strict performance standards is exactly what shaped my analytical thinking and attention to detail. I build with Java, Spring Boot, React, and SQL – and I take testing seriously. My two latest projects have 47 automated tests between them, covering Playwright E2E browser testing, Jest component testing, and JUnit 5 backend testing – all running automatically via GitHub Actions CI/CD. I hold an ISTQB Certified Tester Foundation Level (CTFL) certification and genuinely care about quality – not just writing code that works, but building software that actually meets user requirements.
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My expert
areas

→ Breaking down complex problems- Whether it’s diagnosing a production failure or designing a test strategy from scratch, I approach every challenge analytically and methodically until I find the root cause.
→ Building with quality in mind – I don’t separate development from testing. Every project I build includes automated tests, proper documentation, and a CI/CD pipeline because quality isn’t an afterthought, it’s part of the process.
→ Bridging technical and non-technical worlds – 5+ years of explaining complex technical issues to non-technical customers has made me a strong communicator who can collaborate effectively across teams, translate requirements into working software, and advocate for quality at every stage.
→ Continuous learning – From earning ISTQB certification to independently building and deploying full-stack applications with Docker and React, I actively invest in staying current and closing skill gaps through hands-on learning.

Skills

Testing & QA (Manual Testing, Regression, Functional, UAT, Black-box, White-box)

Test Automation (Playwright, Cypress, Appium, Jest/Vitest, JUnit 5)

API & Integration (Postman, REST API, Azure DevOps, GitHub Actions)

Defect Management (Jira, Zephyr, Root Cause Analysis, Defect Lifecycle)

Database Management (MySQL - query writing, data validation, database testing)

Programming Languages (JavaScript, Java, SQL)

  • 5

    Years of Experience

  • 10

    Courses & Certifications

  • 4

    Projects Completed

  • 10

    Technologies & Tools Mastered

Education

Computer Programmer Analyst
George Brown College
Toronto, Ontario, Canada
January 2018 – April 2020
CGPA: 3.18

Experience

Concentrix

Senior Technical Support Representative | March 2021 – Present

  • Diagnosed and resolved complex technical defects across software, hardware, and networking environments — applying structured root cause analysis and systematic troubleshooting methodologies.

  • Investigated, documented, and escalated recurring technical issues, tracking failure patterns across incidents to identify systemic problems — closely mirroring defect lifecycle management in QA workflows.

  • Ensured consistent service quality against contractual KPIs, demonstrating accountability for quality standards and outcome measurement in a high-volume enterprise environment.

  • Mentored and evaluated a team of technical support professionals, providing structured feedback on process adherence, resolution quality, and technical skill development.

  • Collaborated cross-functionally to triage, verify, and validate technical resolutions across a broad range of software products and client environments.

  • Continuously developed technical expertise in emerging technologies including cloud platforms, software systems, Java, JavaScript, and SQL — staying current with industry trends and best practices.

Certifications

Microsoft Power BI Essential Training

March, 2026

LinkedIn Learning

ISTQB - Certified Tester Foundation Level

February, 2026

Istqb.org

Java EE: Servlets and Java Server Pages (JSP)

Lynda.com

Learning Java Applications

Lynda.com

Java Memory Management

Lynda.com

Java 11+ Essential Training

Lynda.com

Projects

Personal Finance Tracker

Personal Project

Full Stack Developer & QA Engineer

Skills Used

Java, Spring Boot, React, MySQL, JWT, Spring Security, Docker, GitHub Actions, Playwright, Jest, Chart.js, Bootstrap

Key Roles

  • A full-stack Personal Finance Tracker web application built from the ground up – combining a secured Spring Boot REST API backend with a React frontend featuring real-time Chart.js dashboards.
  • JWT authentication with Spring Security – complete data isolation per user.
  • Interactive dashboard – real-time balance, income, expenses, and spending by category.
  • Full transaction management – create, read, update, and delete with category filtering.
  • 30 automated tests – 15 Playwright E2E browser tests and 15 Jest React component unit tests.
  • GitHub Actions CI/CD pipeline – automatically runs all tests on every push.
  • Fully containerized with Docker and Docker Compose and deployed live on Vercel (Live Demo)

Bug Tracker Application

Personal Project

Full Stack Developer & QA Engineer

Skills Used

Java, Spring Boot, REST API, MySQL, Spring Data JPA, JavaScript, HTML5, CSS3, Bootstrap 5, JUnit 5, Mockito, MVC Architecture

Key Roles

  • Designed and developed a full-stack Bug Tracking web application using Java Spring Boot backend and vanilla JavaScript frontend – enabling teams to report, manage, and track software defects through a complete lifecycle.
  • Implemented 8 RESTful API endpoints with full CRUD operations, integrating Spring Data JPA and MySQL for persistent data storage across four severity levels and status workflows.
  • Built a responsive frontend using JavaScript and Bootstrap 5 with real-time filtering, live dashboard counters, and full form validation.
  • Wrote 17 unit tests using JUnit 5 and Mockito achieving 100% pass rate, applying test design techniques including Equivalence Partitioning, Boundary Value Analysis, and State Transition Testing.
  • Authored professional QA documentation – formal Test Plan and Bug Report Template following industry standard defect lifecycle management principles.

Student Management System

Academic Project

Java Developer

Skills Used

  • Java, JSP, Servlets, JDBC, MVC Architecture, SQL, Session Management, Object-Oriented Programming

Key Roles

  • Built a full-stack Java web application enabling teachers to efficiently manage student records across concurrent user sessions – reducing manual data handling and improving accessibility.

  • Implemented session management techniques to handle multiple user requests and ensure a smooth user experience.

  • Applied URL encoding to improve browser compatibility and enhance application accessibility.

  • Designed the application using the MVC architectural pattern to improve code modularity and maintainability.

  • Integrated JDBC for database connectivity to support efficient data retrieval, storage, and manipulation.

  • Applied object-oriented programming principles to build scalable and maintainable Java solutions.

  • Identified and resolved technical challenges during development and deployment phases.

  • Collaborated with team members to ensure smooth integration of application components.

Inventory Management System

Academic Project

Java Developer

Skills Used

  • Java, Java EE, Servlets, JSP, Bootstrap, Agile Methodology, SQL

Key Roles

  • Developed a Java-based web application for convenience store inventory management, eliminating the need for manual stock counting and improving operational efficiency.

  • Implemented Java EE concepts (Servlets and JSP) to build backend and frontend application components.

  • Used HTML, CSS, and Bootstrap to design a responsive and user-friendly interface.

  • Followed Agile software development methodology to ensure timely delivery of application milestones.

  • Collaborated within a four-member team to design and implement core application features.

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